Professionalism-It Counts

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Professionalism-It Counts

Most businesses start out small, with very little resources; time goes by and operations expands, the structure changes and gradually a larger business is established; In the midst of changes, some things are constant – one such is professionalism- it counts. 

The size of your business should not determine your professional approach. Professionalism must be established from the moment you receive the inspiration to be an entrepreneur; it is very crucial especially for business-to-customer relations. Whatever stage you are on the entrepreneurial journey, you must define your professional approach and keep it at the forefront. 

This article will outline ways to prevent any occurrence of unprofessionalism while you embark to climb the business ladder. 

Business is Business 

You may be familiar with the phrase; it is necessary to keep this as a guide for all your actions. Do not allow anything to get in the way of executing in a professional manner once you are on business time. Many small business owners do not take the time to draw the line between business and pleasure and as a result, there are many negative impacts on the business. 

Be Confidential 

Do not discuss business matters openly, especially sensitive information regarding customers. Your business is likely to suffer from a bad reputation if both business and customer data are not kept confidential.  

Do Not Disregard The Customers Concerns 

As the lead of your business, you may not necessarily be customer facing but it is important to establish a policy that put customers first. Listening to customers is a key success factor and will assist you in adapting to a customer centric business. When customers know that you are listening, they will feel valued. 

Respect For Time 

Whether it is having lunch with a client, meeting with staff, opening the store or even a lyme with staff, being punctual is paramount. Not only does it demonstrate your ability to be reliable but it is also a sign of respect for others. “Time is money” I am sure you have heard this many times. Undoubtedly you will see the saying being illustrated as you grow your business. 

As an entrepreneur, a professional approach should not be a choice, but must be an embedded trait. Your business will make a mark when you are distinguished through professional services.

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Mohan Beckford

Mohan Beckford

Mohan Beckford is a serial digital entrepreneur with over 12 years of experience in helping businesses in Jamaica, the Caribbean, and North America to maximize their growth within the digital environment. With a deep understanding of the digital marketing landscape, Mohan provides expert consulting services to help businesses make the most of their online presence. Whether it's developing a social media strategy, improving website conversion rates, or growing an email list, Mohan can help you achieve your business goals.

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Annakay Lowe-Stultz
Annakay Lowe-Stultz
Total Care Wellness And Rehab Solutions Ltd.
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I would love to say that Mohan and his team were exceptional in providing me with my website. Working with the team throughout the process was awesome. They were extremely professional, quite patient, and tolerable of me going back and forth 🤦🏾‍♀️. Mohan also helped me to see things differently by encouraging me to get other add-ons (at a reduced cost) that can enhance my business growth. This company genuinely wants to help small businesses like mine, and that is enough for me. I'll be forever grateful for their help and definitely keeping them as my go to person.
Karen Diop
Karen Diop
The Network for the Advancement of Black Communities
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NSDS has been a valuable partner that allowed us to deliver our digital conference in a timely and professional manner. The team has been extremely flexible and client oriented at all time. I would highly recommend NSDS digital services and will probably collaborate again with them in the future.
Ophellia McKnight
Ophellia McKnight
The Destination Collective
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Five years ago when I met Mohan, I didn't realize that Next Step Digital Solutions would become and integral part of my business expansion and development. I was just looking for a tech guy who could fix the things I did not understand or want to learn! Next Step Digital Solutions is everything to my business and I would not be this successful building my brands and that of my clients' without their input. Thank you Mohan, you are my most powerful chess piece!
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